Frequently Asked Questions
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No! The price we quote you is the price you get. We never tack on additional fees like fuel, paper price, or environmental surcharges like some of the larger shredding companies do. We care deeply about providing ethical and transparent pricing; it’s just the right thing to do.
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No! We do not require contracts. We sometimes recommend an agreement for long-term clients to lock in their pricing over an extended period of time, but these agreements are flexible and designed to benefit our clients.
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Yes! We are NAID AAA certified for on-site shredding, PCI compliant, and HIPPA compliant.
NAID AAA Certification verifies a data destruction company’s service compliance with all known data protection laws through scheduled and surprise audits by trained, accredited security professionals, fulfilling customers’ regulatory due diligence obligations.
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Yes! Nearly 100% of the material we shred is recycled. Learn more about our environmental impact.
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Unfortunately, we cannot shred cardboard boxes because it contaminates the recycling process and gums up our shredders. For purges, it is the responsibility of the client to dispose of cardboard boxes after they are emptied, if applicable.
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Yes, we can! There is no need to remove metal pieces prior to shredding. However, we are not able to shred plastic (such as three-ring binders) because it gums up the blades of our shredders and contaminates the recycling process.
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Setup: Based on your paper volume and location count, we help you determine the ideal number and size of secured bins to keep stowed in your office or facility, as well as the ideal visit frequency. We then hand deliver the bin(s) to your location(s) and provide brief instructions for their use.
Service: On a set schedule, one of our Customer Service Representatives (CSR) will drive to your location(s), empty your bin(s), and shred your paper in our commercial-grade mobile shred truck on-site. Once all of your paper is shredded (you can watch while it happens!), our CSR will hand you a Certificate of Destruction for your records.
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If you have a large amount of paper or hard drives that you need shredded all at once, our shred truck can visit your location and quickly shred everything right there on-site. Simply provide us with an estimate of the quantity and sizes of your boxes (standard/16” or large/24”) and we will provide you with a quote.
*Prior to our arrival, please ensure all boxes are in an easily accessible location on ground-level. During the job, our CSR will count the boxes and adjust the quote accordingly if needed. And please note that we cannot shred cardboard boxes.
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If you live in Central Arkansas, you can swing by our office on Markham Street in Little Rock anytime between 8:00 AM to 4:00 PM (Monday through Friday, holidays excluded) and drop off your paper or hard drives to be shredded for a reduced walk-in price.
If you live in Northwest Arkansas, you can drop off your paper or hard drives at our office in downtown Fayetteville, just off College, but you must schedule an appointment beforehand (we’re sometimes out in the field!).
If we have a truck at our office at the time of your arrival, we can shred your material on-site. Otherwise, we will securely store your material in our monitored facility until one of our shred trucks arrive. (This applies to both locations.)
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We offer quick and secure document scanning to businesses and individuals throughout Arkansas to convert your physical records to digital storage. All scanning is done in-house by our experienced team in Little Rock.
If you don’t live near our Little Rock office but would like to use our scanning service, we can come to you and securely transport your documents to our Little Rock facility.
And if you’d like to have your documents shredded after the scanning process is complete, we’ve got you covered!
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It’s true… Our brand colors were heavily inspired by our owner’s favorite NFL team, the Miami Dolphins. The names of some of our shred trucks might’ve given it away ;)
